All my clients are really smart. (I’m sure yours are too.)

So when they come to me for help turning their copywriting into a sales machine, it’s not because they’re bad at what they do, or they have no idea how to run a business, or their content is bad.

It’s because there are so many nuances that go into website conversions that it’s hard to get them all, especially when you’re so busy. Plus, some of it seems downright counterintuitive.

I get it. You genuinely care about making a difference for your clients, but it just doesn’t translate into website sales.

So let’s talk about the 6 reasons why your web copy isn’t converting visitors into clients.

These are totally fixable, even if you feel like you have no idea what you’re doing when it comes to copywriting.

1. You don’t know enough about your dream client

I’ve said it before, but I’ll say it again: your website is NOT about you. Your website is about your dream client.

You want her to read your site and think, “I’ve been searching for this woman! She gets me.”

And you can’t get that kind of result if you don’t know who you’re talking to. So before you start, take the time to think about who your dream client is.

I know you feel like you’ve done that exercise a thousand times. But you need to do it again because your dream client is constantly growing & evolving, just like you are.

Having an intimate understanding of your dream client lays unshakeable foundations for your marketing success.

2. You’re not speaking to your reader’s emotions

But maybe you do know lots about your dream client and are wondering when the results will show up?

If that’s the case, there’s a good chance your web copy is too informative, too clinical, too distant.

Your dream clients want to feel like you understand them – which means knowing how they’re feeling.

(Here’s the secret to this.)

Think about when you make a new friend & feel strangely connected to them really quickly. It’s often because you jump into the deep & meaningful conversations that create a bonding experience.

In other words…

@@Friendships are forged over shared emotions – and so are client [email protected]@

If you want your copy to convert like crazy,  speak to your people’s EMOTIONS — information is not enough. Be super specific when you describe their emotions to make them “feel it.”

3. You aren’t telling your reader why they should care

I’ve written entire blog posts about the fact that your clients care more about themselves than they care about you.

It’s human nature to ask: “What’s in it for me?”

Your dream clients want to know how they will benefit from hiring you or buying your thing.

The answer to that question might surprise you. They often don’t care about the things you might assume. It’s usually much deeper than you first think.

For web designers, she doesn’t want a new website.

She really wants to have a website that brings in more clients or reflects her real personality or… you tell me? It’s your job to find out what they really care about & focus on that in your web copy.

This blog post will help you figure out the benefits that they really care about.

Then, you need to explain that they don’t just get 5x coaching calls or 3x social media templates (or whatever you sell).

Use your web copy to tell them what they’ll really get out of those features & focus on the benefits that they get from each of those features.

4. There are too many options for what they should do next

People don’t know what they want. They freeze up when faced with too many choices.

If we get too many options, we get paralysed by overwhelm. And instead of taking action, we do nothing.

So if you give them the options to:

  • Buy now, or
  • Book a clarity call, or
  • Email you questions, or
  • Read a few blog posts to learn more…

… then that’s way too many choices.

And there’s a very high chance that they’ll take ZERO of those options, which means you won’t make any sales.

If you narrow your call to action down to just one thing, it reduces the overwhelm, makes the next step look really easy & gets you far more responses.

Basically, 1 call to action ® more sales.

5. You have crap headlines

Did you know that we only have 8 second attention spans when we’re online these days? That’s less than a goldfish. (It has 9 seconds.)

That startling fact makes your headlines even more important. They’re your chance to quickly grab your audience’s attention in 8 seconds or less before they click away.

On average, 8 out of 10 people will read your headline, but only 2 out of 10 will read the rest… which makes headlines the most important thing you’ll write.

@@Your headline is the gateway to your [email protected]@

Without a great headline, there’s a very, VERY high chance that the rest of your content won’t get read. And if that happens, there’s 100% chance that your services won’t sell.

This blog post will give you 20 of the Greatest Headlines of All Time to help inspire you when you’re stuck on what to write for your next headline.

6. The length of your sales page doesn’t match your price

Risk dominates the hiring decision, especially as your price goes up.

You’ll know from personal experience that you put a lot more thought & consideration into spending $10,000 than you do when spending $100. You want more info & you need more persuading to part with that much money.

So what does that mean for you as a service provider?

It means that the higher you price your service, the more information you need on your sales page to convince people that it’s the right investment for them.

(I’ve written about how “no one reads long sales pages” is a myth over here.)

@@Higher price = longer sales [email protected]@

You want to make sure that you’re outlining:

  • This is what I’ve got.
  • This is what it will do for you.
  • This is what you should do next.

All of those things combined help them see that you understand them & are a total professional that will deliver on everything you promise.


Check out the Sales Page Masterclass.

This LIVE masterclass will give you a step-by-step, repeatable process to write a sales page that lets more of the BEST CLIENTS through your digital door.

The Sales Page Masterclass is going to change your thinking about sales pages.

You don’t need to re-invent the wheel every damn time you write a new sales page. (Just the thought of that makes me want to tear my hair out… and I’m a pro at this.)

Find out more here.

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